Frequently Asked Questions

HOW DO I APPLY FOR AN APARTMENT?

You can easily complete the entire leasing process online. Fill out and submit your application and your roommate preferences form. You can even complete the lease for your new apartment online! We are also available on site if you wish to visit us to apply in person.

How do I contact the College Townhouse office?

Please call our office at (607) 251-1030 or email us at [email protected]. You can also stop by the office anytime during office hours for assistance.

Where is College Townhouse located?

We’re located at 121-125 College Ave., Ithaca, NY 14850.

When is the leasing office open?

The leasing office is located at one of our sister communities, Catherine Commons at 304 College Ave., Ithaca, NY 14850.

Monday–Friday: 8 a.m.–5 p.m.
Saturday: Closed
Sunday: Closed

What does rent include?

Rent includes your stated installment, water, sewer, Wi-Fi, and TV service.

How do I pay rent?

You’re welcome to pay at the leasing office during business hours by check or money order, or you can pay online through our resident portal app!

When is rent due?

Rent is due on the 1st of each month, with a 5-day grace period. Late fees should apply starting on the 6th.

Is on-site parking available?

Yes, we have ample parking for residents and offer additional on-site parking at our sister properties, 312 College Ave and Collegetown Terrace.

What floor plans do you offer?

College Townhouse offers studio, one-, and two-bedroom floor plans, so you can find the fit that’s right for you!

What is an individual lease?

An individual lease is a per-bed lease. You sign a lease for a bed in the apartment and share common areas with roommates. This allows you to live with roommates without having to worry about whether they’re going to pay on time.

What is the process to match roommates?

If you’re looking for a roommate, fill out our roommate-matching questionnaire online when you sign your lease. We will use that information to match you and your future roommate. If you already have a roommate selected, we can help sort out the details with that, too!

​​What is the Students First® residence life program?​

At Campus Advantage, we pride ourselves on putting residents at the center of every decision we make. It’s an approach we call the Students First® Experience, and it’s infused into our communities and customer service interactions across the country. Through interactive life, growth, and success experiences, we inspire and equip our residents to thrive in all areas of life while providing opportunities to create connections that will last a lifetime.

Do you have an on-site laundry facility?

We have a washer and dryer in each apartment for residents.

Do you have a maintenance staff?

Yes, we have maintenance available during office hours as well as 24-hour emergency maintenance service.

Do I have to be a student to live here?

No, you do not.

I’m an international student — what do I need to sign my lease?

You will need your passport and I-20 form. Please call our office if you have any additional questions.

Are you hiring?

We are! See our listings and apply.

WHO MANAGES THIS COMMUNITY?

College Townhouse is managed by Campus Advantage, a leading property management company based out of Austin, Texas. Our expertise, combined with a genuine dedication to superior living experiences, has made us one of the largest student housing owners and managers in the United States. For more information, visit campusadv.com.